THE Ministry of Commerce yesterday said it is seeking opinion from the public on cross-border e-commerce trade in an effort to strengthen regulations in the booming sector.
The draft version of the “Business Services Specification for Cross-border Commodity E-commerce” was posted on the ministry’s website. It stipulates specific rules that online sellers have to observe in the event of compensations or refunds demanded by buyers. Sellers will also be responsible for the quality and services of the products sold on their platforms and should provide the buyer with relevant new parts or equipment in case the sold products malfunctions. The losses incurred by the buyer would be compensated by online sellers.
The quality guarantee period will also be extended.
Online sellers will also draw up contracts with the buyer for the products as well as for their deliveries.
The trade platforms would also manage the transaction information and relevant personal information in a securely and encrypted manner and shall not disclose these information unless under proper authorization.
The draft will be available for the public’s response until May 31.
The rules for mobile e-commerce were also released yesterday.